Frequently asked questions

Ordering

Do you provide free shipping?

What's your returns policy?

Getting started

Is my bike or ebike suitable for BackPedal?

Which trackers are on the Approved Tracker list for use with BackPedal?

Is there an app I can use to check my bike?

How do I get a tracker fitted?

How does bike recovery work?

How do you recover stolen bikes?

What happens if you don't recover my bike?

Do you work with the police?

How does the Sundays insurance work?

Why do you need insurance?

Why do you partner with a different company for insurance?

I have a cargo bike. Can I keep it in my front garden?

Frequently asked questions

Ordering

Do you provide free shipping?

What's your returns policy?

Getting started

Is my bike or ebike suitable for BackPedal?

Which trackers are on the Approved Tracker list for use with BackPedal?

Is there an app I can use to check my bike?

How do I get a tracker fitted?

How does bike recovery work?

How do you recover stolen bikes?

What happens if you don't recover my bike?

Do you work with the police?

How does the Sundays insurance work?

Why do you need insurance?

Why do you partner with a different company for insurance?

I have a cargo bike. Can I keep it in my front garden?

Frequently asked questions

Ordering

Do you provide free shipping?

What's your returns policy?

Getting started

Is my bike or ebike suitable for BackPedal?

Which trackers are on the Approved Tracker list for use with BackPedal?

Is there an app I can use to check my bike?

How do I get a tracker fitted?

How does bike recovery work?

How do you recover stolen bikes?

What happens if you don't recover my bike?

Do you work with the police?

How does the Sundays insurance work?

Why do you need insurance?

Why do you partner with a different company for insurance?

I have a cargo bike. Can I keep it in my front garden?

BackPedal Ltd is registered in England & Wales, company number 13487789.

Registered office at 86-90 Paul Street, London, England, EC2A 4NE.

Copyright © 2022 BackPedal Ltd.

BackPedal Ltd is registered in England & Wales, company number 13487789.

Registered office at 86-90 Paul Street, London, England, EC2A 4NE.

Copyright © 2022 BackPedal Ltd.

BackPedal Ltd is registered in England & Wales, company number 13487789.

Registered office at 86-90 Paul Street, London, England, EC2A 4NE.

Copyright © 2022 BackPedal Ltd.