Help

Getting started

Have you just bought a new ebike and received a BackPedal onboarding pack?

Follow this guide to get setup and protect your ebike.

Getting started

Have you just bought a new ebike and received a BackPedal onboarding pack?

Follow this guide to get setup and protect your ebike.

Getting started

Have you just bought a new ebike and received a BackPedal onboarding pack?

Follow this guide to get setup and protect your ebike.

Getting started

Have you just bought a new ebike and received a BackPedal onboarding pack?

Follow this guide to get setup and protect your ebike.

Follow these instructions…

Find the discount code you received with your ebike purchase.

Click the button below to start checkout.

Enter your discount code in the box shown.

After checkout, you'll receive your onboarding instructions.

Unsure what to do?

Click the WhatsApp button to quickly and easily ask us a question.

Send us a message, photo or video to explain the issue.

If you don't want to use WhatsApp email us: team@backpedal.co