Report a theft

Has your ebike been stolen? Contact us as soon as possible.

Report a theft

Has your ebike been stolen? Contact us as soon as possible.

Report a theft

Has your ebike been stolen? Contact us as soon as possible.

Report a theft

Has your ebike been stolen? Contact us as soon as possible.

01

Report it to us

Report instantly via WhatsApp or our dedicated theft reporting hotline below.


Do NOT call the police we will handle that for you.

02

We file the police report

We know a few tricks to get the best response.


We will provide you with the crime reference number if you require it.

03

We dispatch our recovery agents

We have recovery agents nationwide ready to recover your ebike.


We will keep you updated throughout the recovery process.

For BackPedal subscribers

Contact us and we will guide you through the next steps.

For BackPedal subscribers

Contact us and we will guide you through the next steps.

For BackPedal subscribers

Contact us and we will guide you through the next steps.

For BackPedal subscribers

Contact us and we will guide you through the next steps.

If you're not a subscriber

We charge £799 for a one-off recovery for bikes that don't have BackPedal protection.


If we can't recover you'll receive a 50% refund of your recovery fee.


We cannot always respond to theft recpvery requests from non-subscribers.

First contact has to be made via the button below.

We will need:

Details of your tracker

Ebike information

Proof of ebike purchase

If you're not a subscriber

We charge £799 for a one-off recovery for bikes that don't have BackPedal protection.


If we can't recover you'll receive a 50% refund of your recovery fee.


We cannot always respond to theft recpvery requests from non-subscribers.

First contact has to be made via the button below.

We will need:

Details of your tracker

Ebike information

Proof of ebike purchase

If you're not a subscriber

We charge £799 for a one-off recovery for bikes that don't have BackPedal protection.


If we can't recover you'll receive a 50% refund of your recovery fee.


We cannot always respond to theft recpvery requests from non-subscribers.

First contact has to be made via the button below.

We will need:

Details of your tracker

Ebike information

Proof of ebike purchase

If you're not a subscriber

We charge £799 for a one-off recovery for bikes that don't have BackPedal protection.


If we can't recover you'll receive a 50% refund of your recovery fee.


We cannot always respond to theft recpvery requests from non-subscribers.

First contact has to be made via the button below.

We will need:

Details of your tracker

Ebike information

Proof of ebike purchase

BackPedal Ltd is registered in England & Wales, company number 13487789.

Registered office at 86-90 Paul Street, London, England, EC2A 4NE.

Copyright © 2022 BackPedal Ltd.

BackPedal Ltd is registered in England & Wales, company number 13487789.

Registered office at 86-90 Paul Street, London, England, EC2A 4NE.

Copyright © 2022 BackPedal Ltd.

BackPedal Ltd is registered in England & Wales, company number 13487789.

Registered office at 86-90 Paul Street, London, England, EC2A 4NE.

Copyright © 2022 BackPedal Ltd.