Report a theft
Has your ebike been stolen? Contact us as soon as possible.
Report a theft
Has your ebike been stolen? Contact us as soon as possible.
Report a theft
Has your ebike been stolen? Contact us as soon as possible.
Report a theft
Has your ebike been stolen? Contact us as soon as possible.
01
Report it to us
Report instantly via WhatsApp or our dedicated theft reporting hotline below.
Do NOT call the police we will handle that for you.
02
We file the police report
We know a few tricks to get the best response.
We will provide you with the crime reference number if you require it.
03
We dispatch our recovery agents
We have recovery agents nationwide ready to recover your ebike.
We will keep you updated throughout the recovery process.
For BackPedal subscribers
Contact us and we will guide you through the next steps.
For BackPedal subscribers
Contact us and we will guide you through the next steps.
For BackPedal subscribers
Contact us and we will guide you through the next steps.
For BackPedal subscribers
Contact us and we will guide you through the next steps.
If you're not a subscriber
We charge £799 for a one-off recovery for bikes that don't have BackPedal protection.
If we can't recover you'll receive a 50% refund of your recovery fee.
We cannot always respond to theft recpvery requests from non-subscribers.
First contact has to be made via the button below.
We will need:
Details of your tracker
Ebike information
Proof of ebike purchase
If you're not a subscriber
We charge £799 for a one-off recovery for bikes that don't have BackPedal protection.
If we can't recover you'll receive a 50% refund of your recovery fee.
We cannot always respond to theft recpvery requests from non-subscribers.
First contact has to be made via the button below.
We will need:
Details of your tracker
Ebike information
Proof of ebike purchase
If you're not a subscriber
We charge £799 for a one-off recovery for bikes that don't have BackPedal protection.
If we can't recover you'll receive a 50% refund of your recovery fee.
We cannot always respond to theft recpvery requests from non-subscribers.
First contact has to be made via the button below.
We will need:
Details of your tracker
Ebike information
Proof of ebike purchase
If you're not a subscriber
We charge £799 for a one-off recovery for bikes that don't have BackPedal protection.
If we can't recover you'll receive a 50% refund of your recovery fee.
We cannot always respond to theft recpvery requests from non-subscribers.
First contact has to be made via the button below.
We will need:
Details of your tracker
Ebike information
Proof of ebike purchase
Professional theft protection for bikes and ebikes using smart tech and recovery agents.
BackPedal Ltd is registered in England & Wales, company number 13487789.
Registered office at 86-90 Paul Street, London, England, EC2A 4NE.
Copyright © 2022 BackPedal Ltd.
Professional theft protection for bikes and ebikes using smart tech and recovery agents.
BackPedal Ltd is registered in England & Wales, company number 13487789.
Registered office at 86-90 Paul Street, London, England, EC2A 4NE.
Copyright © 2022 BackPedal Ltd.
Professional theft protection for bikes and ebikes using smart tech and recovery agents.
BackPedal Ltd is registered in England & Wales, company number 13487789.
Registered office at 86-90 Paul Street, London, England, EC2A 4NE.
Copyright © 2022 BackPedal Ltd.