BackPedal | Theft Protection & Recovery for Ebikes

HOW IT WORKS

BackPedal uses "boots on the ground" recovery agents to track down and recover your bike or ebike after a theft.

Set up & activate

1.

Choose your Plan

Each plan come with a different level of protection. Basic offers remote theft assistance from our specialists, Standard comes with boots on the ground agents that get your bike back & Advanced adds backup insurance to the boots on the ground recovery.

2.

Choose your trackers

Depending on your plan you’ll get a choice between Sleeper GPS tracker, Live GPS tracker or a combo pack with 2 trackers (for the pricier bikes).

Sleeper GPS Tracker

Suitable for most bikes & ebikes, it’s the budget friendly option for those who just want a GPS to enable theft recovery.

Live GPS Tracker

Suitable for e-bikes only (mid-drives & some hub drive ebikes), it’s a full featured live tracker with an app that will give you live location, motion alerts & journey logs.

3.

We Fit your trackers

After purchase we’ll arrange for our mechanics or a bike shop to fit your trackers. This ensures they are concealed and working correctly.

Your bike gets stolen 😢

Our recovery team is here every day, rain or shine, to get your bike back after a theft.

The team is made up of in-house specialists and a network of ex-police recovery agents recruited to give you a professional response.

More about the team

We Track & Recover

1.

24/7 Rapid Theft response from our team

Our specialist theft handlers will take all the details, report the theft to the police and begin deploying recovery agents.

2.

We put BOOTS ON THE GROUND To Recover

Ex-police recovery specialists are deployed to search for and recover your bike.

3.

We Co-ordinate with the police

We'll handle the police report and any involvement they have in the recovery.

Get Started

You and your bike are reunited ❤️

Once we've got your bike safely, we courier it back so you can get back to your life.

Make an insurance claim if we can't 💸

You're protected by our recovery guarantee and an insurance policy provided by Sundays (see plans for details).

don’t take our word for it

See What OUR customers Say

"

BackPedal gives me a way to protect my kit and fight back against bike theft at the same time.

Mat Shreeve

Engineer, Camden Town

"

My ebike is essential to our live so I love the peace of mind knowing you've got a team there ready to go if the unthinkable happens.

Elan TamSey

Musician, Walthamstow

"

My bike was stolen…BackPedal took over the whole operation to get my bike back. Kind and caring and excellent at their job!

Alexandra Stratos

Chef, Highbury

"

BackPedal have recovered my ebike twice now.

It is still a horrible experience having my bike stolen but the team are so resourceful they got a quick result. They could not have been more conscientious on my behalf.

FRANCES KELLY

Kensington

PRICING Plans

< £3,000

my Bike's value

Select your bike's value

<£2,000

<£5,000

<£8,000

<£11,000

<£3,000

<£6,000

<£9,000

<£12,000

<£1,000

<£4,000

<£7,000

<£10,000

<£13,000

See your tailored prices

Monthly

Yearly

get 1 month free

Basic

Remote theft assistance from our specialists

£2.99

/month

+

£79

one off

Breakdown

Theft assistance

We help you access and understand your tracker so you can locate the bike. You can recover yourself or we’ll guide you to use the police.

£2.99

/month

1x Sleeper GPS tracker

Our Sleeper GPS tracker with Bluetooth proximity beacon. Suitable for all bike types.

£79

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft recovery assistance

Call us 24/7 and our specialists will guide you through the recovery of your bike using the police. This does not include our “boots on the ground” recovery agents.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike. NOT INCLUDED IN PLAN

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription. NOT INCLUDED IN PLAN

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN

Select basic monthly

standard

“Boots on the ground” agents get your bike back

£7.49

/month

+

£79

one off

Breakdown

Theft recovery

Our team accesses your tracker and deploys our recovery agents to track down your bike and return it you.

£7.49

/month

1x Sleeper GPS tracker

Our Sleeper GPS tracker with Bluetooth proximity beacon. Suitable for all bike types.

£79

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft reporting hotline

Call us 24/7 and our specialists will begin the recovery process including filing the police report.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike.

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN

Select standard monthly

Advanced

Everything in STANDARD plus backup insurance

£13.99

/month

+

£79

one off

Breakdown

Theft insurance

Backup insurance adds peace of mind for the situations when we can’t recover.

£13.99

/month

1x Sleeper GPS tracker

Our Sleeper GPS tracker with Bluetooth proximity beacon. Suitable for all bike types.

£79

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft reporting hotline

Call us 24/7 and our specialists will begin the recovery process including filing the police report.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike.

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy.

Comprehensive insurance

Add cover for accidental damage, personal injury, public liability and more provided by Sundays.

£8.76

/month

Optional

Select advanced monthly

< £3,000

my Bike's value

Select your bike's value

<£2,000

<£5,000

<£8,000

<£11,000

<£3,000

<£6,000

<£9,000

<£12,000

<£1,000

<£4,000

<£7,000

<£10,000

<£13,000

See your tailored prices

Monthly

Yearly

get 1 month free

Basic

Remote theft assistance from our specialists

£2.99

/month

+

£79

one off

Breakdown

Theft assistance

We help you access and understand your tracker so you can locate the bike. You can recover yourself or we’ll guide you to use the police.

£2.99

/month

1x Sleeper GPS tracker

Our Sleeper GPS tracker with Bluetooth proximity beacon. Suitable for all bike types.

£79

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft recovery assistance

Call us 24/7 and our specialists will guide you through the recovery of your bike using the police. This does not include our “boots on the ground” recovery agents.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike. NOT INCLUDED IN PLAN

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription. NOT INCLUDED IN PLAN

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN

Select basic monthly

standard

“Boots on the ground” agents get your bike back

£7.49

/month

+

£79

one off

Breakdown

Theft recovery

Our team accesses your tracker and deploys our recovery agents to track down your bike and return it you.

£7.49

/month

1x Sleeper GPS tracker

Our Sleeper GPS tracker with Bluetooth proximity beacon. Suitable for all bike types.

£79

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft reporting hotline

Call us 24/7 and our specialists will begin the recovery process including filing the police report.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike.

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN

Select standard monthly

Advanced

Everything in STANDARD plus backup insurance

£13.99

/month

+

£79

one off

Breakdown

Theft insurance

Backup insurance adds peace of mind for the situations when we can’t recover.

£13.99

/month

1x Sleeper GPS tracker

Our Sleeper GPS tracker with Bluetooth proximity beacon. Suitable for all bike types.

£79

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft reporting hotline

Call us 24/7 and our specialists will begin the recovery process including filing the police report.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike.

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy.

Comprehensive insurance

Add cover for accidental damage, personal injury, public liability and more provided by Sundays.

£8.76

/month

Optional

Select advanced monthly

< £3,000

my Bike's value

Select your bike's value

<£2,000

<£5,000

<£8,000

<£11,000

<£3,000

<£6,000

<£9,000

<£12,000

<£1,000

<£4,000

<£7,000

<£10,000

<£13,000

See your tailored prices

Monthly

Yearly

get 1 month free

Basic

Remote theft assistance from our specialists

£2.99

/month

+

£79

one off

Breakdown

Theft assistance

We help you access and understand your tracker so you can locate the bike. You can recover yourself or we’ll guide you to use the police.

£2.99

/month

1x Sleeper GPS tracker

Our Sleeper GPS tracker with Bluetooth proximity beacon. Suitable for all bike types.

£79

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft recovery assistance

Call us 24/7 and our specialists will guide you through the recovery of your bike using the police. This does not include our “boots on the ground” recovery agents.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike. NOT INCLUDED IN PLAN

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription. NOT INCLUDED IN PLAN

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN

Select basic monthly

standard

“Boots on the ground” agents get your bike back

£7.49

/month

+

£79

one off

Breakdown

Theft recovery

Our team accesses your tracker and deploys our recovery agents to track down your bike and return it you.

£7.49

/month

1x Sleeper GPS tracker

Our Sleeper GPS tracker with Bluetooth proximity beacon. Suitable for all bike types.

£79

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft reporting hotline

Call us 24/7 and our specialists will begin the recovery process including filing the police report.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike.

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN

Select standard monthly

Advanced

Everything in STANDARD plus backup insurance

£13.99

/month

+

£79

one off

Breakdown

Theft insurance

Backup insurance adds peace of mind for the situations when we can’t recover.

£13.99

/month

1x Sleeper GPS tracker

Our Sleeper GPS tracker with Bluetooth proximity beacon. Suitable for all bike types.

£79

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft reporting hotline

Call us 24/7 and our specialists will begin the recovery process including filing the police report.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike.

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy.

Comprehensive insurance

Add cover for accidental damage, personal injury, public liability and more provided by Sundays.

£8.76

/month

Optional

Select advanced monthly

< £3,000

my Bike's value

Select your bike's value

<£2,000

<£5,000

<£8,000

<£11,000

<£3,000

<£6,000

<£9,000

<£12,000

<£1,000

<£4,000

<£7,000

<£10,000

<£13,000

See your tailored prices

Monthly

Yearly

get 1 month free

Basic

Remote theft assistance from our specialists

£2.99

/month

+

£79

one off

Breakdown

Theft assistance

We help you access and understand your tracker so you can locate the bike. You can recover yourself or we’ll guide you to use the police.

£2.99

/month

1x Sleeper GPS tracker

Our Sleeper GPS tracker with Bluetooth proximity beacon. Suitable for all bike types.

£79

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft recovery assistance

Call us 24/7 and our specialists will guide you through the recovery of your bike using the police. This does not include our “boots on the ground” recovery agents.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike. NOT INCLUDED IN PLAN

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription. NOT INCLUDED IN PLAN

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN

Select basic monthly

standard

“Boots on the ground” agents get your bike back

£7.49

/month

+

£79

one off

Breakdown

Theft recovery

Our team accesses your tracker and deploys our recovery agents to track down your bike and return it you.

£7.49

/month

1x Sleeper GPS tracker

Our Sleeper GPS tracker with Bluetooth proximity beacon. Suitable for all bike types.

£79

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft reporting hotline

Call us 24/7 and our specialists will begin the recovery process including filing the police report.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike.

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN

Select standard monthly

Advanced

Everything in STANDARD plus backup insurance

£13.99

/month

+

£79

one off

Breakdown

Theft insurance

Backup insurance adds peace of mind for the situations when we can’t recover.

£13.99

/month

1x Sleeper GPS tracker

Our Sleeper GPS tracker with Bluetooth proximity beacon. Suitable for all bike types.

£79

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft reporting hotline

Call us 24/7 and our specialists will begin the recovery process including filing the police report.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike.

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy.

Comprehensive insurance

Add cover for accidental damage, personal injury, public liability and more provided by Sundays.

£8.76

/month

Optional

Select advanced monthly

We require at least one GPS-enabled tracker on your bike. If you've already got a tracker on your bike get in touch below. We'll check it's compatible with our service and help you get setup.

I Already have a tracker

Frequently asked questions

Where does BackPedal cover?

We have recovery teams throughout the UK - so no matter where you are based or where your bike turns up, we are confident of recovery.

Where does BackPedal cover?

We have recovery teams throughout the UK - so no matter where you are based or where your bike turns up, we are confident of recovery.

Where does BackPedal cover?

We have recovery teams throughout the UK - so no matter where you are based or where your bike turns up, we are confident of recovery.

Where does BackPedal cover?

We have recovery teams throughout the UK - so no matter where you are based or where your bike turns up, we are confident of recovery.

Will you always try to recover my bike?

We will always try to recover your bike or ebike no matter how it was stolen. Including: - a theft when not locked up - theft by mugging - theft from a public place - theft where you are at partial or full fault

Will you always try to recover my bike?

Won't a thief just remove a tracker?

Our trackers are designed with security in mind. They're built to be tamper-resistant and are installed in discreet locations on your bike to make detection difficult. While no device can be 100% thief-proof, we rarely face issues that we are unable to recover the bike before the tracker has been removed. Our recovery guarantee and optional insurance means that if we can't recover because of tracker removal you don't lose out financially.

Won't a thief just remove a tracker?

How does your recovery guarantee work?

Our recovery guarantee gives you the best of both worlds. We'll either get your bike back after a theft or we'll refund what you've paid for our service. This extends to all tracker hardware and subscription payments up to five years.

How does your recovery guarantee work?

How does the insurance work?

You can add extra insurance to your BackPedal plan. Backup theft insurance protects you if your bike is stolen and our team can't recover it. You can then claim on our insurance policy. Comprehensive insurance included the backup theft insurance plus a full suite of protection for accidental damage, public liability, personal injoruy and more. All our insurance is provided by Sundays Insurance. Full terms can be found at backpedal.co/terms

How does the insurance work?

How do the payments work?

When you sign up you will pay a one-off amount covering your tracker, or trackers, and fitting by our mechanic. Once our mechanic has fit your trackers your subscription payments will begin on a monthly or annual basis.

How do the payments work?

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time. You will still have access to BackPedal until the end of the billing period. If you've bought a tracker from us you will have to pay the data fees to the tracker provider separately at the end of your free GPS data period.

Can I cancel my subscription at any time?

Ready to Protect your bike?

Bike theft is something we've got used to living with. It doesn't have to be that way. Join BackPedal to protect your bike and help build a lasting solution to bike theft.

Get Started