How it works

Pricing

FAQs

About

Fleet

About us

Customer reviews

Report theft

How it works

Pricing

FAQs

Reviews

About

Fleet

Report bike

Pricing

FAQs

Fleet

Reviews

About us

Report theft

Pricing

FAQs

Fleet

Reviews

About us

Report theft

Living outside of London?

HOW IT WORKS

BackPedal uses "boots on the ground" recovery agents to track down and recover your bike or ebike after a theft.

Tracker instaLL🔧

Tracker instaLL🔧

Tracker instaLL🔧

Tracker instaLL🔧

my Bike...

..Has a tracker

..Needs a tracker

1.

Get a quote

Answer a few quick questions, so we can tailor a plan specifically to you & your bike and get you the best protection for your money.

2.

We fit your tracker pack

Our trained mechanics custom fit the trackers to your bike so they’re hidden and secure. We can fit at home or work locations with evenings and weekends available.

Although we recover bikes and ebikes nationwide, our mechanics can only fit trackers in London (within M25),

for now.

my Bike...

Has a tracker

Needs a tracker

1.

Get a quote

Answer a few quick questions, so we can tailor a plan specifically to you & your bike and get you the best protection for your money.

2.

We fit your tracker pack

Our trained mechanics custom fit the trackers to your bike so they’re hidden and secure. We can fit at home or work locations with evenings and weekends available.

Although we recover bikes and ebikes nationwide, our mechanics can only fit trackers in London (within M25),

for now.

my Bike...

..Has a tracker

..Needs a tracker

1.

Get a quote

Answer a few quick questions, so we can tailor a plan specifically to you & your bike and get you the best protection for your money.

2.

We fit your tracker pack

Our trained mechanics custom fit the trackers to your bike so they’re hidden and secure. We can fit at home or work locations with evenings and weekends available.

Although we recover bikes and ebikes nationwide, our mechanics can only fit trackers in London (within M25),

for now.

my Bike...

..Has a tracker

..Needs a tracker

1.

Get a quote

Answer a few quick questions, so we can tailor a plan specifically to you & your bike and get you the best protection for your money.

2.

We fit your tracker pack

Our trained mechanics custom fit the trackers to your bike so they’re hidden and secure. We can fit at home or work locations with evenings and weekends available.

Although we recover bikes and ebikes nationwide, our mechanics can only fit trackers in London (within M25),

for now.

Bike stolen? 😢

Our recovery team is here every day, rain or shine, to get your bike back after a theft.


The team is made up of in-house specialists and a network of ex-police recovery agents recruited to give you a professional response.

We Track & Recover

We Track & Recover

We Track & Recover

1.

24/7 Rapid Theft response from our team

Our specialist theft handlers will take all the details, report the theft to the police and begin deploying recovery agents.

2.

We put BOOTS ON THE GROUND To Recover

Ex-police recovery specialists are deployed to search for and recover your bike.

3.

We get the bike back to you

We arrange and pay for your bike to get returned to you after recovery.

You and your bike are reunited ❤️

You get your bike back quickly and safely so you can get back to your routine.

Make an insurance claim if we can't 💸

You're protected by our recovery guarantee and an insurance policy provided by Sundays (see plans for details).

don’t take our word for it

See What OUR customers Say

"

BackPedal gives me a way to protect my kit and fight back against bike theft at the same time.

Mat Shreeve

Engineer, Camden Town

"

My ebike is essential to our lives so I love the peace of mind knowing you've got a team there ready to go if the unthinkable happens.

Elan TamSey

Musician, Walthamstow

"

My bike was stolen…BackPedal took over the whole operation to get my bike back. Kind and caring and excellent at their job!

Alexandra Stratos

Chef, Highbury

"

BackPedal have recovered my ebike twice now.


It is still a horrible experience having my bike stolen but the team are so resourceful they got a quick result. They could not have been more conscientious on my behalf.

FRANCES KELLY

Kensington

Get more for your money

Our most complete protection from just
£8.99 / month

Get a quote

Get a quote

Nationwide recovery teams

Our network of recovery agents hit the streets to recover your bike.

Our network of recovery agents hit the streets to recover your bike.

Our network of recovery agents hit the streets to recover your bike.

Our network of recovery agents hit the streets to recover your bike.

Bike insurance inc. accessories

Theft cover for your bike up to your value limit including any fitted accessories. Provided by Sundays Insurance.

Theft cover for your bike up to your value limit including any fitted accessories. Provided by Sundays Insurance.

Theft cover for your bike up to your value limit including any fitted accessories. Provided by Sundays Insurance.

Theft cover for your bike up to your value limit including any fitted accessories. Provided by Sundays Insurance.

Malicious damage protection

Cover for damage caused during a theft or attempted theft. Provided by Sundays Insurance.

Cover for damage caused during a theft or attempted theft. Provided by Sundays Insurance.

Cover for damage caused during a theft or attempted theft. Provided by Sundays Insurance.

Cover for damage caused during a theft or attempted theft. Provided by Sundays Insurance.

Trackers installed at your home

Our proprietary tracking tech including GPS and proximity beacons. Custom fit to your bike by our mechanics.

Our proprietary tracking tech including GPS and proximity beacons. Custom fit to your bike by our mechanics.

Our proprietary tracking tech including GPS and proximity beacons. Custom fit to your bike by our mechanics.

Our proprietary tracking tech including GPS and proximity beacons. Custom fit to your bike by our mechanics.

Ongoing tracker upgrade & refresh

Our long-life trackers give three-years of protection. Our team will replace or upgrade these free of charge with your subscription.

Our long-life trackers give three-years of protection. Our team will replace or upgrade these free of charge with your subscription.

Our long-life trackers give three-years of protection. Our team will replace or upgrade these free of charge with your subscription.

Our long-life trackers give three-years of protection. Our team will replace or upgrade these free of charge with your subscription.

Dedicated theft support agent

One of our team will provide support and keep you informed with everything we're doing to get your bike back.

One of our team will provide support and keep you informed with everything we're doing to get your bike back.

One of our team will provide support and keep you informed with everything we're doing to get your bike back.

One of our team will provide support and keep you informed with everything we're doing to get your bike back.

Support the fight against bike theft

We get your stolen bike back from the thief which reduces the incentive for them to commit bike crime.

We get your stolen bike back from the thief which reduces the incentive for them to commit bike crime.

We get your stolen bike back from the thief which reduces the incentive for them to commit bike crime.

We get your stolen bike back from the thief which reduces the incentive for them to commit bike crime.

Frequently asked questions

Trackers & Technology

Trackers & Technology

Trackers & Technology

Trackers & Technology

Insurance

Insurance

Insurance

Insurance

Recovery Process

How do I report a theft?

It's very simple to report a theft - the number (which you can find under 'Report Theft' on our website) is 0800 8611 959. The theft line is open 24/7, 365 days a year.

What are the steps I need to take after a theft?

Contact BackPedal as soon as possible at our 24/7 theft report line (0800 8611 959). Provide us with any additional information about the theft, including the location and timing. We will report it to the police on your behalf and obtain a crime reference number. Our team will work with our recovery agents to search for your bike, keeping you updated, and return it once successful.

What is your average recovery time?

Our aim is to recover stolen bikes as quickly as possible. While recovery times can vary based on circumstances and location, we're proud to say that 80% of stolen bikes are returned to the customer within 72 hours. Our dedicated team works around the clock to ensure a swift recovery.

Will I be covered if I am a victim of mugging?

Yes, most definitely! If you're a victim of a mugging, let the thief take the bike and call BackPedal immediately. We will handle the police reporting and dispatch a recovery agent.

What happens if my bike is not recovered?

In the unlikely event that your bike is not recovered within a certain timeframe, our insurance will kick in, providing compensation for your loss.

If my bike gets damaged during recovery can I have it repaired?

Yes, if your bike is recovered but has been damaged, we will liaise with Sundays insurance to provide repairs or replacements as necessary.

Do you provide bike recovery services for corporate fleets?

Yes, we offer bespoke recovery and insurance solutions for corporate bike fleets. Contact us for more information on fleet management.

Recovery Process

How do I report a theft?

It's very simple to report a theft - the number (which you can find under 'Report Theft' on our website) is 0800 8611 959. The theft line is open 24/7, 365 days a year.

What are the steps I need to take after a theft?

Contact BackPedal as soon as possible at our 24/7 theft report line (0800 8611 959). Provide us with any additional information about the theft, including the location and timing. We will report it to the police on your behalf and obtain a crime reference number. Our team will work with our recovery agents to search for your bike, keeping you updated, and return it once successful.

What is your average recovery time?

Our aim is to recover stolen bikes as quickly as possible. While recovery times can vary based on circumstances and location, we're proud to say that 80% of stolen bikes are returned to the customer within 72 hours. Our dedicated team works around the clock to ensure a swift recovery.

Will I be covered if I am a victim of mugging?

Yes, most definitely! If you're a victim of a mugging, let the thief take the bike and call BackPedal immediately. We will handle the police reporting and dispatch a recovery agent.

What happens if my bike is not recovered?

In the unlikely event that your bike is not recovered within a certain timeframe, our insurance will kick in, providing compensation for your loss.

If my bike gets damaged during recovery can I have it repaired?

Yes, if your bike is recovered but has been damaged, we will liaise with Sundays insurance to provide repairs or replacements as necessary.

Do you provide bike recovery services for corporate fleets?

Yes, we offer bespoke recovery and insurance solutions for corporate bike fleets. Contact us for more information on fleet management.

Recovery Process

How do I report a theft?

It's very simple to report a theft - the number (which you can find under 'Report Theft' on our website) is 0800 8611 959. The theft line is open 24/7, 365 days a year.

What are the steps I need to take after a theft?

Contact BackPedal as soon as possible at our 24/7 theft report line (0800 8611 959). Provide us with any additional information about the theft, including the location and timing. We will report it to the police on your behalf and obtain a crime reference number. Our team will work with our recovery agents to search for your bike, keeping you updated, and return it once successful.

What is your average recovery time?

Our aim is to recover stolen bikes as quickly as possible. While recovery times can vary based on circumstances and location, we're proud to say that 80% of stolen bikes are returned to the customer within 72 hours. Our dedicated team works around the clock to ensure a swift recovery.

Will I be covered if I am a victim of mugging?

Yes, most definitely! If you're a victim of a mugging, let the thief take the bike and call BackPedal immediately. We will handle the police reporting and dispatch a recovery agent.

What happens if my bike is not recovered?

In the unlikely event that your bike is not recovered within a certain timeframe, our insurance will kick in, providing compensation for your loss.

If my bike gets damaged during recovery can I have it repaired?

Yes, if your bike is recovered but has been damaged, we will liaise with Sundays insurance to provide repairs or replacements as necessary.

Do you provide bike recovery services for corporate fleets?

Yes, we offer bespoke recovery and insurance solutions for corporate bike fleets. Contact us for more information on fleet management.

Recovery Process

How do I report a theft?

It's very simple to report a theft - the number (which you can find under 'Report Theft' on our website) is 0800 8611 959. The theft line is open 24/7, 365 days a year.

What are the steps I need to take after a theft?

Contact BackPedal as soon as possible at our 24/7 theft report line (0800 8611 959). Provide us with any additional information about the theft, including the location and timing. We will report it to the police on your behalf and obtain a crime reference number. Our team will work with our recovery agents to search for your bike, keeping you updated, and return it once successful.

What is your average recovery time?

Our aim is to recover stolen bikes as quickly as possible. While recovery times can vary based on circumstances and location, we're proud to say that 80% of stolen bikes are returned to the customer within 72 hours. Our dedicated team works around the clock to ensure a swift recovery.

Will I be covered if I am a victim of mugging?

Yes, most definitely! If you're a victim of a mugging, let the thief take the bike and call BackPedal immediately. We will handle the police reporting and dispatch a recovery agent.

What happens if my bike is not recovered?

In the unlikely event that your bike is not recovered within a certain timeframe, our insurance will kick in, providing compensation for your loss.

If my bike gets damaged during recovery can I have it repaired?

Yes, if your bike is recovered but has been damaged, we will liaise with Sundays insurance to provide repairs or replacements as necessary.

Do you provide bike recovery services for corporate fleets?

Yes, we offer bespoke recovery and insurance solutions for corporate bike fleets. Contact us for more information on fleet management.

Ready to Protect your bike?

Bike theft is something we've got used to living with. But, it doesn't have to be that way. Join BackPedal to protect your bike and help build a lasting solution to bike theft.

Get a quote

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