HOW IT WORKS

BackPedal uses "boots on the ground" recovery agents to track down and recover your bike or ebike after a theft.

Set up & activate

Set up & activate

Set up & activate

Set up & activate

1.

Choose your plan

Each plan comes with a different level of protection. Basic offers remote theft assistance, Standard comes with boots on the ground recovery agents & Advanced adds backup insurance.

2.

Get the tracker pack

Our tried and tested tracker pack with proprietary tech developed over thousands of installs and hundreds of recoveries. You get a combination of GPS and Bluetooth close range protection.

3.

We fit your tracker pack

Our trained mechanics custom fit the trackers to your bike ensuring they are hidden and secure. We can fit at home or work locations with evenings and weekends available.

Although we recover bikes and ebikes nationwide, our mechanics can only fit trackers in London (within M25). Sign up to our newsletter to stay up to date as we expand.

Bike stolen? 😢

Our recovery team is here every day, rain or shine, to get your bike back after a theft.


The team is made up of in-house specialists and a network of ex-police recovery agents recruited to give you a professional response.

We Track & Recover

We Track & Recover

We Track & Recover

1.

24/7 Rapid Theft response from our team

Our specialist theft handlers will take all the details, report the theft to the police and begin deploying recovery agents.

2.

We put BOOTS ON THE GROUND To Recover

Ex-police recovery specialists are deployed to search for and recover your bike.

3.

We get the bike back to you

We arrange and pay for your bike to get returned to you after recovery.

You and your bike are reunited ❤️

You get your bike back quickly and safely so you can get back to your routine.

Make an insurance claim if we can't 💸

You're protected by our recovery guarantee and an insurance policy provided by Sundays (see plans for details).

don’t take our word for it

See What OUR customers Say

"

BackPedal gives me a way to protect my kit and fight back against bike theft at the same time.

Mat Shreeve

Engineer, Camden Town

"

My ebike is essential to our lives so I love the peace of mind knowing you've got a team there ready to go if the unthinkable happens.

Elan TamSey

Musician, Walthamstow

"

My bike was stolen…BackPedal took over the whole operation to get my bike back. Kind and caring and excellent at their job!

Alexandra Stratos

Chef, Highbury

"

BackPedal have recovered my ebike twice now.


It is still a horrible experience having my bike stolen but the team are so resourceful they got a quick result. They could not have been more conscientious on my behalf.

FRANCES KELLY

Kensington

PRICING Plans

< £3,000

my Bike's value

Select your bike's value

<£2,000

<£5,000

<£8,000

<£11,000

<£3,000

<£6,000

<£9,000

<£12,000

<£1,000

<£4,000

<£7,000

<£10,000

<£13,000

See your tailored prices

Monthly

Yearly

get 1 month free

Basic

Remote theft assistance from our specialists

£2.99

/month

+

£129

one off

Breakdown

Theft assistance

We help you access and understand your tracker so you can locate the bike. You can recover yourself or we’ll guide you to use the police.

£2.99

/month

Tracker pack inc. fitting

Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.

£129

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft recovery assistance

Call us 24/7 and our specialists will guide you through the recovery of your bike using the police. This does not include our “boots on the ground” recovery agents.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike. NOT INCLUDED IN PLAN

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription. NOT INCLUDED IN PLAN

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN

standard

“Boots on the ground” agents get your bike back

£7.49

/month

+

£129

one off

Breakdown

Theft recovery

Our team accesses your tracker and deploys our recovery agents to track down your bike and return it you.

£7.49

/month

Tracker pack inc. fitting

Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.

£129

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft reporting hotline

Call us 24/7 and our specialists will begin the recovery process including filing the police report.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike.

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN

Advanced

Everything in STANDARD plus backup insurance

£13.99

/month

+

£129

one off

Breakdown

Theft insurance

Backup insurance adds peace of mind for the situations when we can’t recover.

£13.99

/month

Tracker pack inc. fitting

Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.

£129

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft reporting hotline

Call us 24/7 and our specialists will begin the recovery process including filing the police report.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike.

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy.

Comprehensive insurance

Sundays also offers comprehensive insurance for Backpedal customers - ask for more details

< £3,000

my Bike's value

Select your bike's value

<£2,000

<£5,000

<£8,000

<£11,000

<£3,000

<£6,000

<£9,000

<£12,000

<£1,000

<£4,000

<£7,000

<£10,000

<£13,000

See your tailored prices

Monthly

Yearly

get 1 month free

Basic

Remote theft assistance from our specialists

£2.99

/month

+

£129

one off

Breakdown

Theft assistance

We help you access and understand your tracker so you can locate the bike. You can recover yourself or we’ll guide you to use the police.

£2.99

/month

Tracker pack inc. fitting

Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.

£129

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft recovery assistance

Call us 24/7 and our specialists will guide you through the recovery of your bike using the police. This does not include our “boots on the ground” recovery agents.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike. NOT INCLUDED IN PLAN

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription. NOT INCLUDED IN PLAN

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN

standard

“Boots on the ground” agents get your bike back

£7.49

/month

+

£129

one off

Breakdown

Theft recovery

Our team accesses your tracker and deploys our recovery agents to track down your bike and return it you.

£7.49

/month

Tracker pack inc. fitting

Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.

£129

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft reporting hotline

Call us 24/7 and our specialists will begin the recovery process including filing the police report.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike.

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN

Advanced

Everything in STANDARD plus backup insurance

£13.99

/month

+

£129

one off

Breakdown

Theft insurance

Backup insurance adds peace of mind for the situations when we can’t recover.

£13.99

/month

Tracker pack inc. fitting

Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.

£129

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft reporting hotline

Call us 24/7 and our specialists will begin the recovery process including filing the police report.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike.

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy.

Comprehensive insurance

Sundays also offers comprehensive insurance for Backpedal customers - ask for more details

< £3,000

my Bike's value

Select your bike's value

<£2,000

<£5,000

<£8,000

<£11,000

<£3,000

<£6,000

<£9,000

<£12,000

<£1,000

<£4,000

<£7,000

<£10,000

<£13,000

See your tailored prices

Monthly

Yearly

get 1 month free

Basic

Remote theft assistance from our specialists

£2.99

/month

+

£129

one off

Breakdown

Theft assistance

We help you access and understand your tracker so you can locate the bike. You can recover yourself or we’ll guide you to use the police.

£2.99

/month

Tracker pack inc. fitting

Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.

£129

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft recovery assistance

Call us 24/7 and our specialists will guide you through the recovery of your bike using the police. This does not include our “boots on the ground” recovery agents.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike. NOT INCLUDED IN PLAN

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription. NOT INCLUDED IN PLAN

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN

standard

“Boots on the ground” agents get your bike back

£7.49

/month

+

£129

one off

Breakdown

Theft recovery

Our team accesses your tracker and deploys our recovery agents to track down your bike and return it you.

£7.49

/month

Tracker pack inc. fitting

Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.

£129

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft reporting hotline

Call us 24/7 and our specialists will begin the recovery process including filing the police report.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike.

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN

Advanced

Everything in STANDARD plus backup insurance

£13.99

/month

+

£129

one off

Breakdown

Theft insurance

Backup insurance adds peace of mind for the situations when we can’t recover.

£13.99

/month

Tracker pack inc. fitting

Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.

£129

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft reporting hotline

Call us 24/7 and our specialists will begin the recovery process including filing the police report.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike.

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy.

Comprehensive insurance

Sundays also offers comprehensive insurance for Backpedal customers - ask for more details

< £3,000

my Bike's value

Select your bike's value

<£2,000

<£5,000

<£8,000

<£11,000

<£3,000

<£6,000

<£9,000

<£12,000

<£1,000

<£4,000

<£7,000

<£10,000

<£13,000

See your tailored prices

Monthly

Yearly

get 1 month free

Basic

Remote theft assistance from our specialists

£2.99

/month

+

£129

one off

Breakdown

Theft assistance

We help you access and understand your tracker so you can locate the bike. You can recover yourself or we’ll guide you to use the police.

£2.99

/month

Tracker pack inc. fitting

Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.

£129

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft recovery assistance

Call us 24/7 and our specialists will guide you through the recovery of your bike using the police. This does not include our “boots on the ground” recovery agents.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike. NOT INCLUDED IN PLAN

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription. NOT INCLUDED IN PLAN

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN

standard

“Boots on the ground” agents get your bike back

£7.49

/month

+

£129

one off

Breakdown

Theft recovery

Our team accesses your tracker and deploys our recovery agents to track down your bike and return it you.

£7.49

/month

Tracker pack inc. fitting

Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.

£129

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft reporting hotline

Call us 24/7 and our specialists will begin the recovery process including filing the police report.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike.

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN

Advanced

Everything in STANDARD plus backup insurance

£13.99

/month

+

£129

one off

Breakdown

Theft insurance

Backup insurance adds peace of mind for the situations when we can’t recover.

£13.99

/month

Tracker pack inc. fitting

Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.

£129

one off

GPS data fee

Our Sleeper GPS includes 3-years of free data. The Live GPS includes 1-year free. See FAQs for more information.

24/7 theft reporting hotline

Call us 24/7 and our specialists will begin the recovery process including filing the police report.

Boots on the ground recovery

Our network of ex-police recovery agents hit the streets to find your bike.

Recovery guarantee

If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.

Backup insurance by Sundays

If we can’t recover your bike you can claim on our backup insurance policy.

Comprehensive insurance

Sundays also offers comprehensive insurance for Backpedal customers - ask for more details

We require at least one GPS-enabled tracker on your bike. If you've already got a tracker on your bike get in touch below. We'll check it's compatible with our service and help you get setup.

Frequently asked questions

Where is BackPedal available?

Although we recover nationwide you can only sign up to BackPedal if you live or work within the M25. This is because our mechanics are located in London and can only currently travel within the M25 for fittings. If you live elsewhere sign up to our newsletter to stay up to date as we add new locations.

Where is BackPedal available?

Although we recover nationwide you can only sign up to BackPedal if you live or work within the M25. This is because our mechanics are located in London and can only currently travel within the M25 for fittings. If you live elsewhere sign up to our newsletter to stay up to date as we add new locations.

Where is BackPedal available?

Although we recover nationwide you can only sign up to BackPedal if you live or work within the M25. This is because our mechanics are located in London and can only currently travel within the M25 for fittings. If you live elsewhere sign up to our newsletter to stay up to date as we add new locations.

Where is BackPedal available?

Although we recover nationwide you can only sign up to BackPedal if you live or work within the M25. This is because our mechanics are located in London and can only currently travel within the M25 for fittings. If you live elsewhere sign up to our newsletter to stay up to date as we add new locations.

Will you always try to recover my bike?

We will always try to recover your bike or ebike no matter how it was stolen. Including: - a theft when not locked up - theft by mugging - theft from a public place - theft where you are at partial or full fault

Will you always try to recover my bike?

We will always try to recover your bike or ebike no matter how it was stolen. Including: - a theft when not locked up - theft by mugging - theft from a public place - theft where you are at partial or full fault

Will you always try to recover my bike?

We will always try to recover your bike or ebike no matter how it was stolen. Including: - a theft when not locked up - theft by mugging - theft from a public place - theft where you are at partial or full fault

Will you always try to recover my bike?

We will always try to recover your bike or ebike no matter how it was stolen. Including: - a theft when not locked up - theft by mugging - theft from a public place - theft where you are at partial or full fault

Won't a thief just remove a tracker?

Our trackers are designed with security in mind. They're built to be tamper-resistant and are installed in discreet locations on your bike to make detection difficult. While no device can be 100% thief-proof, we rarely face issues that we are unable to recover the bike before the tracker has been removed. Our recovery guarantee and optional insurance means that if we can't recover because of tracker removal you don't lose out financially.

Won't a thief just remove a tracker?

Our trackers are designed with security in mind. They're built to be tamper-resistant and are installed in discreet locations on your bike to make detection difficult. While no device can be 100% thief-proof, we rarely face issues that we are unable to recover the bike before the tracker has been removed. Our recovery guarantee and optional insurance means that if we can't recover because of tracker removal you don't lose out financially.

Won't a thief just remove a tracker?

Our trackers are designed with security in mind. They're built to be tamper-resistant and are installed in discreet locations on your bike to make detection difficult. While no device can be 100% thief-proof, we rarely face issues that we are unable to recover the bike before the tracker has been removed. Our recovery guarantee and optional insurance means that if we can't recover because of tracker removal you don't lose out financially.

Won't a thief just remove a tracker?

Our trackers are designed with security in mind. They're built to be tamper-resistant and are installed in discreet locations on your bike to make detection difficult. While no device can be 100% thief-proof, we rarely face issues that we are unable to recover the bike before the tracker has been removed. Our recovery guarantee and optional insurance means that if we can't recover because of tracker removal you don't lose out financially.

How does your recovery guarantee work?

Our recovery guarantee gives you the best of both worlds. We'll either get your bike back after a theft or we'll refund what you've paid for our service. This extends to all tracker hardware and subscription payments up to five years.

How does your recovery guarantee work?

Our recovery guarantee gives you the best of both worlds. We'll either get your bike back after a theft or we'll refund what you've paid for our service. This extends to all tracker hardware and subscription payments up to five years.

How does your recovery guarantee work?

Our recovery guarantee gives you the best of both worlds. We'll either get your bike back after a theft or we'll refund what you've paid for our service. This extends to all tracker hardware and subscription payments up to five years.

How does your recovery guarantee work?

Our recovery guarantee gives you the best of both worlds. We'll either get your bike back after a theft or we'll refund what you've paid for our service. This extends to all tracker hardware and subscription payments up to five years.

How does the insurance work?

You can add extra insurance to your BackPedal plan. Backup theft insurance protects you if your bike is stolen and our team can't recover it. You can then claim on our insurance policy. All our insurance is provided by Sundays Insurance. Full terms can be found at backpedal.co/terms Sundays also offers comprehensive insurance for Backpedal customers - ask for more details.

How does the insurance work?

You can add extra insurance to your BackPedal plan. Backup theft insurance protects you if your bike is stolen and our team can't recover it. You can then claim on our insurance policy. All our insurance is provided by Sundays Insurance. Full terms can be found at backpedal.co/terms Sundays also offers comprehensive insurance for Backpedal customers - ask for more details.

How does the insurance work?

You can add extra insurance to your BackPedal plan. Backup theft insurance protects you if your bike is stolen and our team can't recover it. You can then claim on our insurance policy. All our insurance is provided by Sundays Insurance. Full terms can be found at backpedal.co/terms Sundays also offers comprehensive insurance for Backpedal customers - ask for more details.