Living outside of London?
Living outside of London?
Living outside of London?
If your bike is stolen...
...we get it back
Stolen bike?
We get it back
If your bike is stolen...
...we get it back
Stolen bike?
We get it back
BackPedal is the UK's only bike and ebike theft recovery service. Only available in London
(within M25), for now.
HOW IT WORKS
BackPedal uses "boots on the ground" recovery agents to track down and recover your bike or ebike after a theft.
Set up & activate
Set up & activate
Set up & activate
Set up & activate
my Bike..
my Bike..
..Has a tracker
..Needs a tracker
1.
Choose your plan
Each plan comes with a different protection level. Basic offers remote theft assistance, Standard comes with boots on the ground recovery agents & Advanced adds backup insurance.
2.
Get the tracker pack
Our tried and tested tracker pack with proprietary tech developed over thousands of installs and hundreds of recoveries. You get a combination of GPS and Bluetooth close range protection.
3.
We fit your tracker pack
Our trained mechanics custom fit the trackers to your bike ensuring they are hidden and secure. We can fit at home or work locations with evenings and weekends available.
Although we recover bikes and ebikes nationwide, our mechanics can only fit trackers in London (within M25),
for now.
my Bike..
my Bike..
Has a tracker
Needs a tracker
1.
Choose your plan
Each plan comes with a different protection level. Basic offers remote theft assistance, Standard comes with boots on the ground recovery agents & Advanced adds backup insurance.
2.
Get the tracker pack
Our tried and tested tracker pack with proprietary tech developed over thousands of installs and hundreds of recoveries. You get a combination of GPS and Bluetooth close range protection.
3.
We fit your tracker pack
Our trained mechanics custom fit the trackers to your bike ensuring they are hidden and secure. We can fit at home or work locations with evenings and weekends available.
Although we recover bikes and ebikes nationwide, our mechanics can only fit trackers in London (within M25),
for now.
my Bike..
my Bike..
..Has a tracker
..Needs a tracker
1.
Choose your plan
Each plan comes with a different protection level. Basic offers remote theft assistance, Standard comes with boots on the ground recovery agents & Advanced adds backup insurance.
2.
Get the tracker pack
Our tried and tested tracker pack with proprietary tech developed over thousands of installs and hundreds of recoveries. You get a combination of GPS and Bluetooth close range protection.
3.
We fit your tracker pack
Our trained mechanics custom fit the trackers to your bike ensuring they are hidden and secure. We can fit at home or work locations with evenings and weekends available.
Although we recover bikes and ebikes nationwide, our mechanics can only fit trackers in London (within M25),
for now.
my Bike..
my Bike..
..Has a tracker
..Needs a tracker
1.
Choose your plan
Each plan comes with a different protection level. Basic offers remote theft assistance, Standard comes with boots on the ground recovery agents & Advanced adds backup insurance.
2.
Get the tracker pack
Our tried and tested tracker pack with proprietary tech developed over thousands of installs and hundreds of recoveries. You get a combination of GPS and Bluetooth close range protection.
3.
We fit your tracker pack
Our trained mechanics custom fit the trackers to your bike ensuring they are hidden and secure. We can fit at home or work locations with evenings and weekends available.
Although we recover bikes and ebikes nationwide, our mechanics can only fit trackers in London (within M25),
for now.
Bike stolen? 😢
Our recovery team is here every day, rain or shine, to get your bike back after a theft.
The team is made up of in-house specialists and a network of ex-police recovery agents recruited to give you a professional response.
We Track & Recover
We Track & Recover
We Track & Recover
1.
24/7 Rapid Theft response from our team
Our specialist theft handlers will take all the details, report the theft to the police and begin deploying recovery agents.
2.
We put BOOTS ON THE GROUND To Recover
Ex-police recovery specialists are deployed to search for and recover your bike.
3.
We get the bike back to you
We arrange and pay for your bike to get returned to you after recovery.
You and your bike are reunited ❤️
You get your bike back quickly and safely so you can get back to your routine.
Make an insurance claim if we can't 💸
You're protected by our recovery guarantee and an insurance policy provided by Sundays (see plans for details).
don’t take our word for it
See What OUR customers Say
"
BackPedal gives me a way to protect my kit and fight back against bike theft at the same time.
Mat Shreeve
Engineer, Camden Town
"
My ebike is essential to our lives so I love the peace of mind knowing you've got a team there ready to go if the unthinkable happens.
Elan TamSey
Musician, Walthamstow
"
My bike was stolen…BackPedal took over the whole operation to get my bike back. Kind and caring and excellent at their job!
Alexandra Stratos
Chef, Highbury
"
BackPedal have recovered my ebike twice now.
It is still a horrible experience having my bike stolen but the team are so resourceful they got a quick result. They could not have been more conscientious on my behalf.
FRANCES KELLY
Kensington
PRICING Plans
Our plans offer different levels of protection based on your needs and budget. You can switch between plans or cancel any time from your online account or by contacting us.
Info about my bike
It has a tracker
It needs a tracker
my Bike's value
£2,000
£2,999
Select my bike's value
£1,000
£1,999
£3,000
£3,999
£5,000
£5,999
£7,000
£7,999
£9,000
£9,999
£11,000
£11,999
£0
£999
£2,000
£2,999
£4,000
£4,999
£6,000
£6,999
£8,000
£8,999
£10,000
£10,999
£12,000
£12,999
Available plans
for bikes valued
£2,000
£2,999
Monthly
Yearly (1 month FREE)
Our plans offer different levels of protection based on your needs and budget. You can switch between plans or cancel any time from your online account or by contacting us.
Basic
Remote theft assistance from our specialists
£2.99
/month
+
£129
one off
Breakdown
Theft assistance
We help you access and understand your tracker so you can locate the bike. You can recover yourself or we’ll guide you to use the police.
£2.99
/month
Tracker pack inc. fitting
Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.
£129
one off
GPS data fee
Our trackers come with at least a full year of data costs included.
24/7 theft recovery assistance
Call us 24/7 and our specialists will guide you through the recovery of your bike using the police. This does not include our “boots on the ground” recovery agents.
Boots on the ground recovery
Our network of ex-police recovery agents hit the streets to find your bike. NOT INCLUDED IN PLAN
Recovery guarantee
If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription. NOT INCLUDED IN PLAN
Backup insurance by Sundays
If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN
standard
“Boots on the ground” agents get your bike back
£7.49
/month
+
£129
one off
Breakdown
Theft recovery
Our team accesses your tracker and deploys our recovery agents to track down your bike and return it you.
£7.49
/month
Tracker pack inc. fitting
Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.
£129
one off
GPS data fee
Our trackers come with at least a full year of data costs included.
24/7 theft reporting hotline
Call us 24/7 and our specialists will begin the recovery process including filing the police report.
Boots on the ground recovery
Our network of ex-police recovery agents hit the streets to find your bike.
Recovery guarantee
If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.
Backup insurance by Sundays
If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN
Advanced
Everything in STANDARD plus backup insurance
£13.99
/month
+
£129
one off
Breakdown
Theft insurance
Backup insurance adds peace of mind for the situations when we can’t recover.
£13.99
/month
Tracker pack inc. fitting
Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.
£129
one off
GPS data fee
Our trackers come with at least a full year of data costs included.
24/7 theft reporting hotline
Call us 24/7 and our specialists will begin the recovery process including filing the police report.
Boots on the ground recovery
Our network of ex-police recovery agents hit the streets to find your bike.
Recovery guarantee
If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.
Backup insurance by Sundays
If we can’t recover your bike you can claim on our backup insurance policy.
Comprehensive insurance
Sundays also offers comprehensive insurance for Backpedal customers - ask for more details
Info about my bike
It has a tracker
It needs a tracker
my Bike's value
£2,000
£2,999
Select my bike's value
£1,000
£1,999
£3,000
£3,999
£5,000
£5,999
£7,000
£7,999
£9,000
£9,999
£11,000
£11,999
£0
£999
£2,000
£2,999
£4,000
£4,999
£6,000
£6,999
£8,000
£8,999
£10,000
£10,999
£12,000
£12,999
Available plans
for bikes valued
£2,000
£2,999
Monthly
Yearly (1 month FREE)
Our plans offer different levels of protection based on your needs and budget. You can switch between plans or cancel any time from your online account or by contacting us.
Basic
Remote theft assistance from our specialists
£2.99
/month
+
£129
one off
Breakdown
Theft assistance
We help you access and understand your tracker so you can locate the bike. You can recover yourself or we’ll guide you to use the police.
£2.99
/month
Tracker pack inc. fitting
Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.
£129
one off
GPS data fee
Our trackers come with at least a full year of data costs included.
24/7 theft recovery assistance
Call us 24/7 and our specialists will guide you through the recovery of your bike using the police. This does not include our “boots on the ground” recovery agents.
Boots on the ground recovery
Our network of ex-police recovery agents hit the streets to find your bike. NOT INCLUDED IN PLAN
Recovery guarantee
If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription. NOT INCLUDED IN PLAN
Backup insurance by Sundays
If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN
standard
“Boots on the ground” agents get your bike back
£7.49
/month
+
£129
one off
Breakdown
Theft recovery
Our team accesses your tracker and deploys our recovery agents to track down your bike and return it you.
£7.49
/month
Tracker pack inc. fitting
Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.
£129
one off
GPS data fee
Our trackers come with at least a full year of data costs included.
24/7 theft reporting hotline
Call us 24/7 and our specialists will begin the recovery process including filing the police report.
Boots on the ground recovery
Our network of ex-police recovery agents hit the streets to find your bike.
Recovery guarantee
If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.
Backup insurance by Sundays
If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN
Advanced
Everything in STANDARD plus backup insurance
£13.99
/month
+
£129
one off
Breakdown
Theft insurance
Backup insurance adds peace of mind for the situations when we can’t recover.
£13.99
/month
Tracker pack inc. fitting
Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.
£129
one off
GPS data fee
Our trackers come with at least a full year of data costs included.
24/7 theft reporting hotline
Call us 24/7 and our specialists will begin the recovery process including filing the police report.
Boots on the ground recovery
Our network of ex-police recovery agents hit the streets to find your bike.
Recovery guarantee
If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.
Backup insurance by Sundays
If we can’t recover your bike you can claim on our backup insurance policy.
Comprehensive insurance
Sundays also offers comprehensive insurance for Backpedal customers - ask for more details
Info about my bike
It has a tracker
It needs a tracker
my Bike's value
£2,000
£2,999
Select my bike's value
£1,000
£1,999
£3,000
£3,999
£5,000
£5,999
£7,000
£7,999
£9,000
£9,999
£11,000
£11,999
£0
£999
£2,000
£2,999
£4,000
£4,999
£6,000
£6,999
£8,000
£8,999
£10,000
£10,999
£12,000
£12,999
Available plans
for bikes valued
£2,000
£2,999
Monthly
Yearly (1 month FREE)
Our plans offer different levels of protection based on your needs and budget. You can switch between plans or cancel any time from your online account or by contacting us.
Basic
Remote theft assistance from our specialists
£2.99
/month
+
£129
one off
Breakdown
Theft assistance
We help you access and understand your tracker so you can locate the bike. You can recover yourself or we’ll guide you to use the police.
£2.99
/month
Tracker pack inc. fitting
Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.
£129
one off
GPS data fee
Our trackers come with at least a full year of data costs included.
24/7 theft recovery assistance
Call us 24/7 and our specialists will guide you through the recovery of your bike using the police. This does not include our “boots on the ground” recovery agents.
Boots on the ground recovery
Our network of ex-police recovery agents hit the streets to find your bike. NOT INCLUDED IN PLAN
Recovery guarantee
If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription. NOT INCLUDED IN PLAN
Backup insurance by Sundays
If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN
standard
“Boots on the ground” agents get your bike back
£7.49
/month
+
£129
one off
Breakdown
Theft recovery
Our team accesses your tracker and deploys our recovery agents to track down your bike and return it you.
£7.49
/month
Tracker pack inc. fitting
Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.
£129
one off
GPS data fee
Our trackers come with at least a full year of data costs included.
24/7 theft reporting hotline
Call us 24/7 and our specialists will begin the recovery process including filing the police report.
Boots on the ground recovery
Our network of ex-police recovery agents hit the streets to find your bike.
Recovery guarantee
If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.
Backup insurance by Sundays
If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN
Advanced
Everything in STANDARD plus backup insurance
£13.99
/month
+
£129
one off
Breakdown
Theft insurance
Backup insurance adds peace of mind for the situations when we can’t recover.
£13.99
/month
Tracker pack inc. fitting
Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.
£129
one off
GPS data fee
Our trackers come with at least a full year of data costs included.
24/7 theft reporting hotline
Call us 24/7 and our specialists will begin the recovery process including filing the police report.
Boots on the ground recovery
Our network of ex-police recovery agents hit the streets to find your bike.
Recovery guarantee
If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.
Backup insurance by Sundays
If we can’t recover your bike you can claim on our backup insurance policy.
Comprehensive insurance
Sundays also offers comprehensive insurance for Backpedal customers - ask for more details
Info about my bike
It has a tracker
It needs a tracker
my Bike's value
£2,000
£2,999
Select my bike's value
£1,000
£1,999
£3,000
£3,999
£5,000
£5,999
£7,000
£7,999
£9,000
£9,999
£11,000
£11,999
£0
£999
£2,000
£2,999
£4,000
£4,999
£6,000
£6,999
£8,000
£8,999
£10,000
£10,999
£12,000
£12,999
Available plans
for bikes valued
£2,000
£2,999
Monthly
Yearly (1 month FREE)
Our plans offer different levels of protection based on your needs and budget. You can switch between plans or cancel any time from your online account or by contacting us.
Basic
Remote theft assistance from our specialists
£2.99
/month
+
£129
one off
Breakdown
Theft assistance
We help you access and understand your tracker so you can locate the bike. You can recover yourself or we’ll guide you to use the police.
£2.99
/month
Tracker pack inc. fitting
Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.
£129
one off
GPS data fee
Our trackers come with at least a full year of data costs included.
24/7 theft recovery assistance
Call us 24/7 and our specialists will guide you through the recovery of your bike using the police. This does not include our “boots on the ground” recovery agents.
Boots on the ground recovery
Our network of ex-police recovery agents hit the streets to find your bike. NOT INCLUDED IN PLAN
Recovery guarantee
If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription. NOT INCLUDED IN PLAN
Backup insurance by Sundays
If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN
standard
“Boots on the ground” agents get your bike back
£7.49
/month
+
£129
one off
Breakdown
Theft recovery
Our team accesses your tracker and deploys our recovery agents to track down your bike and return it you.
£7.49
/month
Tracker pack inc. fitting
Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.
£129
one off
GPS data fee
Our trackers come with at least a full year of data costs included.
24/7 theft reporting hotline
Call us 24/7 and our specialists will begin the recovery process including filing the police report.
Boots on the ground recovery
Our network of ex-police recovery agents hit the streets to find your bike.
Recovery guarantee
If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.
Backup insurance by Sundays
If we can’t recover your bike you can claim on our backup insurance policy. NOT INCLUDED IN PLAN
Advanced
Everything in STANDARD plus backup insurance
£13.99
/month
+
£129
one off
Breakdown
Theft insurance
Backup insurance adds peace of mind for the situations when we can’t recover.
£13.99
/month
Tracker pack inc. fitting
Our proprietary tracking tech including GPS and close range Bluetooth. Custom fit to your bike by our mechanics.
£129
one off
GPS data fee
Our trackers come with at least a full year of data costs included.
24/7 theft reporting hotline
Call us 24/7 and our specialists will begin the recovery process including filing the police report.
Boots on the ground recovery
Our network of ex-police recovery agents hit the streets to find your bike.
Recovery guarantee
If we can’t recover your bike we will refund your BackPedal payments including any tracker fees and up to five years of subscription.
Backup insurance by Sundays
If we can’t recover your bike you can claim on our backup insurance policy.
Comprehensive insurance
Sundays also offers comprehensive insurance for Backpedal customers - ask for more details
Frequently asked questions
Trackers & Technology
Trackers & Technology
Trackers & Technology
Trackers & Technology
Insurance
Insurance
Insurance
Insurance
Recovery Process
How do I report a theft?
It's very simple to report a theft - the number (which you can find under 'Report Theft' on our website) is 0800 8611 959. The theft line is open 24/7, 365 days a year.
What are the steps I need to take after a theft?
Contact BackPedal as soon as possible at our 24/7 theft report line (0800 8611 959). Provide us with any additional information about the theft, including the location and timing. We will report it to the police on your behalf and obtain a crime reference number. Our team will work with our recovery agents to search for your bike, keeping you updated, and return it once successful.
What is your average recovery time?
Our aim is to recover stolen bikes as quickly as possible. While recovery times can vary based on circumstances and location, we're proud to say that 80% of stolen bikes are returned to the customer within 72 hours. Our dedicated team works around the clock to ensure a swift recovery.
Will I be covered if I am a victim of mugging?
Yes, most definitely! If you're a victim of a mugging, let the thief take the bike and call BackPedal immediately. We will handle the police reporting and dispatch a recovery agent.
What happens if my bike is not recovered?
In the unlikely event that your bike is not recovered within a certain timeframe, our insurance will kick in, providing compensation for your loss.
If my bike gets damaged during recovery can I have it repaired?
Yes, if your bike is recovered but has been damaged, we will liaise with Sundays insurance to provide repairs or replacements as necessary.
Do you provide bike recovery services for corporate fleets?
Yes, we offer bespoke recovery and insurance solutions for corporate bike fleets. Contact us for more information on fleet management.
Recovery Process
How do I report a theft?
It's very simple to report a theft - the number (which you can find under 'Report Theft' on our website) is 0800 8611 959. The theft line is open 24/7, 365 days a year.
What are the steps I need to take after a theft?
Contact BackPedal as soon as possible at our 24/7 theft report line (0800 8611 959). Provide us with any additional information about the theft, including the location and timing. We will report it to the police on your behalf and obtain a crime reference number. Our team will work with our recovery agents to search for your bike, keeping you updated, and return it once successful.
What is your average recovery time?
Our aim is to recover stolen bikes as quickly as possible. While recovery times can vary based on circumstances and location, we're proud to say that 80% of stolen bikes are returned to the customer within 72 hours. Our dedicated team works around the clock to ensure a swift recovery.
Will I be covered if I am a victim of mugging?
Yes, most definitely! If you're a victim of a mugging, let the thief take the bike and call BackPedal immediately. We will handle the police reporting and dispatch a recovery agent.
What happens if my bike is not recovered?
In the unlikely event that your bike is not recovered within a certain timeframe, our insurance will kick in, providing compensation for your loss.
If my bike gets damaged during recovery can I have it repaired?
Yes, if your bike is recovered but has been damaged, we will liaise with Sundays insurance to provide repairs or replacements as necessary.
Do you provide bike recovery services for corporate fleets?
Yes, we offer bespoke recovery and insurance solutions for corporate bike fleets. Contact us for more information on fleet management.
Recovery Process
How do I report a theft?
It's very simple to report a theft - the number (which you can find under 'Report Theft' on our website) is 0800 8611 959. The theft line is open 24/7, 365 days a year.
What are the steps I need to take after a theft?
Contact BackPedal as soon as possible at our 24/7 theft report line (0800 8611 959). Provide us with any additional information about the theft, including the location and timing. We will report it to the police on your behalf and obtain a crime reference number. Our team will work with our recovery agents to search for your bike, keeping you updated, and return it once successful.
What is your average recovery time?
Our aim is to recover stolen bikes as quickly as possible. While recovery times can vary based on circumstances and location, we're proud to say that 80% of stolen bikes are returned to the customer within 72 hours. Our dedicated team works around the clock to ensure a swift recovery.
Will I be covered if I am a victim of mugging?
Yes, most definitely! If you're a victim of a mugging, let the thief take the bike and call BackPedal immediately. We will handle the police reporting and dispatch a recovery agent.
What happens if my bike is not recovered?
In the unlikely event that your bike is not recovered within a certain timeframe, our insurance will kick in, providing compensation for your loss.
If my bike gets damaged during recovery can I have it repaired?
Yes, if your bike is recovered but has been damaged, we will liaise with Sundays insurance to provide repairs or replacements as necessary.
Do you provide bike recovery services for corporate fleets?
Yes, we offer bespoke recovery and insurance solutions for corporate bike fleets. Contact us for more information on fleet management.
Recovery Process
How do I report a theft?
It's very simple to report a theft - the number (which you can find under 'Report Theft' on our website) is 0800 8611 959. The theft line is open 24/7, 365 days a year.
What are the steps I need to take after a theft?
Contact BackPedal as soon as possible at our 24/7 theft report line (0800 8611 959). Provide us with any additional information about the theft, including the location and timing. We will report it to the police on your behalf and obtain a crime reference number. Our team will work with our recovery agents to search for your bike, keeping you updated, and return it once successful.
What is your average recovery time?
Our aim is to recover stolen bikes as quickly as possible. While recovery times can vary based on circumstances and location, we're proud to say that 80% of stolen bikes are returned to the customer within 72 hours. Our dedicated team works around the clock to ensure a swift recovery.
Will I be covered if I am a victim of mugging?
Yes, most definitely! If you're a victim of a mugging, let the thief take the bike and call BackPedal immediately. We will handle the police reporting and dispatch a recovery agent.
What happens if my bike is not recovered?
In the unlikely event that your bike is not recovered within a certain timeframe, our insurance will kick in, providing compensation for your loss.
If my bike gets damaged during recovery can I have it repaired?
Yes, if your bike is recovered but has been damaged, we will liaise with Sundays insurance to provide repairs or replacements as necessary.
Do you provide bike recovery services for corporate fleets?
Yes, we offer bespoke recovery and insurance solutions for corporate bike fleets. Contact us for more information on fleet management.
Ready to Protect your bike?
Bike theft is something we've got used to living with. But, it doesn't have to be that way. Join BackPedal to protect your bike and help build a lasting solution to bike theft.