Ebike insuranceLive recovery
Ebike recovery service that gets your bike back.
Insurance writes a cheque weeks later. BackPedal sends a team to bring your ebike home — with the battery and motor still attached. Tracker, agents, and backup insurance are all bundled into one subscription (annual in year 1, monthly or annual from year 2).
- 79.7%Recovery rate
- ~48hTypical recovery time
- 24/7In-house ops team
Recovery with no exclusions
Even if you forgot to lock up — we still recover your bike.
Full insurance backup included
Underwritten by Sundays Insurance, FCA regulated.
Tracking kit & professional installation
Covert GSM, GPS & BLE tracking kit — expertly installed, all part of your subscription.
Trusted by thousands of families, commuters, racers and delivery riders because we do more than just insure… we recover.
What happens when you report an ebike theft
Call our 24/7 hotline. A handler opens a case file immediately and starts live-tracking the bike using the covert GSM, GPS, and BLE kit fitted at install. There's no claim form to fill in first.
Recovery agents are deployed based on where the bike is heading. Ebikes typically follow predictable routes after a theft — known handover points, vans heading to chop shops, parking spots near markets. Real-time tracker data plus that local knowledge is what powers our 79% recovery rate.
We handle the police report on your behalf, return the ebike to your door, and coordinate any repair under the insurance side if the bike's damaged in transit.
We've recovered 800 stolen bikes — and counting.
We've recovered 79% of all stolen bikes that we've covered with a tracker.
79%
Average recovery time
2 days
Live recovery
Streatham recoveryDB075 - 242907264
Live recovery
Stratford recoveryLucy D. VOLT22130272
Live recovery
Brighton recoveryMike Baker Street FB Recovery Trek Cargo
Live recovery
Twickenham recoveryUK175
Live recovery
London recoveryZ889496
Live recovery
Hounslow recoveryVOLT22160171
Why ebikes need faster recovery
Ebikes are worth more split into parts than as whole bikes. The battery alone retails for £500–£900; the motor for £400–£700. Components can be on second-hand sites within 24 hours. Every hour after a theft that the recovery process is slow makes a whole-bike recovery less likely.
Standard insurance doesn't care — the payout is the same whether the bike's split for parts or sitting in a warehouse intact. BackPedal's whole model is built around closing that window: track immediately, deploy immediately, recover before the bike is broken down. The maths only works on an ebike if recovery is fast.
Traditional bike
insurance vs
BackPedal
A bike is stolen every 2 minutes in the UK. Fewer than 2% of thieves are ever caught. Traditional insurers don't care — they just price it into your premium. The thief profits. You start again. Nothing changes.
BackPedal is different. We track your bike, recover it, and return it to you — so the thief gets nothing. Insurance is our backup, not our business model.
What you get
RecommendedBackPedalRecovery + Insurance
Other Bike InsuranceTypical Policy
01Recovery & Protection
Get your actual bike back
Covert GPS tracking included
24/7 recovery team deployed
Bike stolen? One call and we take over
02No exclusions on recovery
Forgot to lock up? Still covered
Left outside your house? Still covered
Stolen whilst riding? Still covered
03Insurance
If we can't recover your bike, our backup insurance by Sundays kicks in — the same kind of cover you'd get from any other bike insurer. Standard terms apply and claims are subject to approval.
Financial cover for a replacement bike
Accessory cover
Theft damage cover
Excess
£50*
Varies
* No excess on recovery claims. £200 excess for battery-only insurance claims.
Ebike recovery FAQs
How quickly does ebike recovery happen?
Once you call the 24/7 hotline, live tracking starts immediately and a recovery agent is typically deployed within the hour. Most successful ebike recoveries happen within 48 hours. Real-time tracker data plus our agents' familiarity with London theft patterns mean we usually have a fix before the ebike reaches its first handover point.
What's the actual recovery rate for ebikes?
We've recovered 79% of bikes reported stolen across our cover — ebikes specifically run slightly higher than that because they're easier to track (more network connectivity, more identifiable). London commuter ebikes are our strongest-performing segment for recovery.
Are there exclusions on ebike recovery?
No. Recovery has no exclusions — even if you forgot to lock up, left the ebike outside, or had it stolen from inside a building. Insurance exclusions still apply if recovery fails and you claim under the insurance side, but the recovery service runs regardless of how the theft happened.
What if you can't recover my ebike?
Our Sundays-underwritten backup insurance handles the claim for replacement, accessories, battery, and theft damage — subject to standard policy terms. £50 fixed excess (£200 on battery-only claims). The insurance side is rare in practice — most ebike thefts we cover end with the bike returning home.
Do I need to report ebike theft to police first?
No — call BackPedal first. We handle the police report on your behalf as part of the recovery process, which logs BackPedal as the party acting on your behalf and streamlines coordination with police throughout the recovery. We work with police regularly and know how to get a crime reference number opened quickly. Time matters in the first few hours of an ebike theft — we'd rather have agents moving than parallel paperwork in motion.
Get the ebike back, not a partial payout
Covert tracker, 24/7 ops team, recovery agents, and backup insurance — bundled. See your price in 60 seconds.